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Need help or do you just have an enquiry?
If you need help with any aspect of our website, this is the place to start.
1. Have you checked our Frequently Asked Questions? Click Here
2. Do you want to know if we deliver to a specific suburb? Click Here
3. For all PR enquiries contact our Marketing Department, email pr@rosesonly.com.au
For general enquiries, to place a telephone order, for sales enquiries,
customer service, administration & accounts:
Australian Callers Phone: 1300 767 376 (That's “1300 ROSES ONLY”)
New Zealand Callers Phone: 0800 908 890
United Kingdom Callers Phone: 0800 587 1540
Overseas Callers Phone: +61 2 8346 9333 (Country exit codes)
 Fax: +61 2 8346 9391 or 1300 799 855
 Email:
Please fill all required fields below to submit your enquiry.
You may also email service@rosesonly.com.au
Feedback
We love to get feedback on our service so please let us know what you think about the services provided by this site or our organisation. We welcome all of your comments and suggestions.
Just wanted to let you know what a fantastic organisation you have. I'm in Tasmania. I have a sister in WA - I send her Roses Only flowers every year for her birthday.
I have an Uncle & Aunt who travel to Qld every winter - we send them a Fruit Only hamper. We always get a wonderful response back from them - your presentation is always so prefessional and beautiful. Thank you.
J. Gee
June 2011
Thanks for making me look like the best boyfriend in the world. Early this morning I placed an order from my hotel room in Switzerland for 12 roses with candle and chocolate to my girlfriend in Sydney.
It was a total spur of the moment decision and she called me to thank me, saying she had tears of joy from the gesture. Your website is really simple to operate and you have a terrific selection of great products.
Well done! You're doing a great service to many men out there that want to spoil their partners. I'll send you flowers as a thank you, but I guess you have lots already. Keep up the great work.
B. Crawford
April 2010
A short note to say thanks to you for the fantastic service you provide. You are the only company I have dealt with over many years who deliver what I order when I order it. You have flawless flowers, beautifully presented and packaged and always delivered on time. Thank you for making my partner extremely happy and for making me look great! Keep it up.
R. Richardson
March 2010
I would like to thank Roses Only for the professionalism of their staff and the speed and urgency at which they handled what could’ve been a disaster! You have made a beautiful, very special woman very happy. If I ever need flowers again you will be my first point of call.
B. Binskin
February 2010
Just want to pass on that I always have no hassles when I order from your company. I can always count on that when I order flowers from you they will reach their destination and that they will be fresh and very presentable. I find this a big relief as it's always nerve racking because you hope the flowers will be of the high standard that you would expect if you were personally handing them to someone.
So "thank you" again for great service.
C. Oxley
February 2009
Just a short note to say that as a business owner who also has a retail website and used your service to send my wife 2x dozen roses for our 25th anniversary, a BIG thank you! I could not speak more highly of your service and quality and I will be recommending your company at every opportunity---WELL DONE and thanks for helping me score serious points with my wife!!
S. Reynolds
November 2008
I would like to take this opportunity to thank you for your outstanding service yesterday in the delivery of 60 roses to my mum for your 60th birthday.
From the time I commenced my search on your website to calling the customer service person who took my order and confirmed it immediately, I appreciate the fact that I could call and speak to a real person and did not get the "you need to order over the web" comments this is refreshing.
J. Marshman
November 2008
My gorgeous man sends me roses through Roses Only (lucky me!) they are always so beautiful and breathtaking. It gave me the idea to send roses to my amazing Nan, turning 94 during the week (she is hours away from where I am which makes it hard to let her know we are thinking of her). They will mean so very much to her! So again, thanks a bunch! Its BRILLIANT!
L. Blackie
October 2008
I received a call from the recipient of my order on Friday evening and she was absolutely thrilled to have received such a beautiful gift. She received a dozen pale pink roses and to use her words she said "they are the most beautiful flowers I have ever seen"! Congratulations on a job well done - this is the first time I've used Roses Only and you will certainly receive my repeat business.
She also told me that she had recently spent twice as much money for a delivery of flowers only to be totally disappointed with the result but that she wouldn't hesitate to use your service in the future given the quality and value for money. Keep up the good work.
D. Kells
Spetember 2008
I'm writing to thank you. I sent some flowers that were delivered on Saturday, 21st June. The recipient was overwhelmed with the beauty of the pink roses delivered. It was so easy to order over the internet - actually, it couldn't have been easier. I'm so pleased that we in Australia have such a fantastic opportunity to send glorious flowers to the people we care about, Again, thank ou for terrific service.
D. Skelton
Bass Hill, NSW
June 2008
My recipients never cease to be thrilled with the "Roses Only" deliveries over many years, and are always ecstatic, with the beautiful flower arrangements delivered through your service. I know this occasion will be equally enthralling, and received with heartfelt appreciation, and I compliment and thank "Roses Only" and all staff members, for such a wonderful presentation, and for the joy and happiness your flower arrangements/packaging bring to my own personal friends and family, and this time I am looking forward to being part of the celebrations, especially when the "Roses Only" delivery arrives. Once again, many thanks, your customer service is exceptional
A. J. Thompson
June 2008
Privacy: Roses Only collects this information for the purpose of evaluating your feedback and may use it to respond to any of your questions. We will not disclose your personal information to any other third party without your consent. For more details about Roses Only privacy policy please click here .
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