Need help or do you just have an enquiry?

If you need help with any aspect of our website, this is the place to start.

1. Have you checked our Frequently Asked Questions? Click Here

2. Do you want to know if we deliver to a specific suburb? Click Here

For general enquiries, to place a telephone order, for sales enquiries,
customer service, administration & accounts:

  Australian Callers Phone: 1300 767 376 (That's “1300 ROSES ONLY”)

  New Zealand Callers Phone:       0800 908 890  

  United Kingdom Callers Phone:   0800 587 1540

  Overseas Callers Phone:             +61 2 8346 9333 (Country exit codes)

    Fax:      +61 2 8346 9391  or 1300 799 855 

   Email:     Please fill in all the required fields below to submit your enquiry. You will receive an automatic email confirmation advising that we have received your enquiry.  Alternatively, please email service@rosesonly.com.au

Feedback

We love to get feedback on our service so please let us know what you think about the services provided by this site or our organisation. We welcome all of your comments and suggestions. 

"Hi, I just wanted to express my thanks,
for the last 12 months your company has been supplying me with wonderful and fabulous roses and lilies and special gifts for my partner who lives in sydney...
yesterday i ordered 12 doz roses and a bunny for my partner...she recieved them at about 3:00pm and was so overwhelmed by the gift as she has been having quite a week in her personal and work life...she had told me about the choice of roses you had selected for her and they were of a FLAME Colour Yellow and Orange....
Again i just wanted to thank you for the service your company and staff have been providing for me and making my partner so happy and feel so special.
thank you."
John - Melb, VIC November 2007

"Let me say how great I think your service is!! I have never had any problem whatsoever, service has always been prompt and the arrangements have always been magnificent".
J. Harris Sydney, NSW
July 2007 

" Dear Mr Stevens, Last year a friend sent me flowers from Roses Only and they were so beautiful and I was so very impressed that when I needed to send something special to a dear friend of mine this week, I rang your company.
I am writing to say thank you.  My friend has told me that the roses were absolutely spectacular and I am thrilled that she was so pleased.
Your service is wonderful, your phone staff are extremely pleasant and it is such a pleasure to deal with your company.
With many thanks and know that I shall use you again."
 S. Hudson Sydney, NSW
August 2007

"Love using Roses Only to surprise my wonderful wife with a bunch of Roses or tulips. The flowers last for so long, and my wife (and I) love looking at them day after day. Getting them delivered at work is a special kick that certainly makes her the centre of attention. Have ordered many times; will continue to! Well Done."
P. Jansen
August, 2007

"I have just received the Roses and my l say they are the most beautiful roses l have seen, they look so healthy and what a beautiful perfume. Thank you so much for sending them, you have made me feel very special and Karen is over the moon that she was able to give me such a wonderful present.I cant thank you enough for the great service and follow up you have given me in this matter. I would recommend your service high not because l have received lovely flowers, but for the no fuse follow up service you gave me.
Thank you very much."
M. Burns August 2007

"I don't normally send feedback but on this occasion I had to. I have only just recently joined Roses Only and I am glad I did. The first purchase was for 1 doz red roses I ordered on the 3rd of August and paid extra to get them delivered before 10am. From me placing the order to them being delivered took less than 2 ½ hours which I found absolutely amazing. When my wife rang to thank me I thought to myself well speedy delivery so the quality will be ordinary but on seeing them myself when she brought them home they were the most spectacular roses I have ever seen and are still in a vase looking brilliant almost 3 weeks later. I have just placed another order and will continue to do so.
I am so glad I found you guys on the net and will not need t visit another flower site or florist again. I will be glad to recommend Roses Only to anyone and will do so when I can. Thanks again for great service and a fantastic product. Kind Regards"
T. Flight
August 2007

"Thankyou for a fabulous Web Site and a wonderful easy way of ordering flowers. I have used this service quite a bit over the last 2 years and love it. The flowers are always magnificent, as stated to me by the recipients. The convenience is exceptional, especially with my partner and my working hours. Thanks once again."
Ellen - Brisbane, QLD
October 2006

"The roses arrived last Saturday and they are still beautiful today, five days later and still going strong. I like to give credit where it's due, it was a great thrill to receive them"
Fred - Melbourne, VIC
October 2006

"Hi Guys. My wife received her roses today, she is VERY VERY happy, I was very impressed with your service. Keep up the very high standard. I will tell all my friends and will DEFIANTLY order from you again"
Tas - QLD
October 2006

Privacy: Roses Only collects this information for the purpose of evaluating your feedback and may use it to respond to any of your questions.  We will not disclose your personal information to any other third party without your express consent. For more details about Roses Only privacy policy please click here.