Customer Feedback

We love to get feedback on our service so please let us know what you think about the services provided by this site or our organisation. We welcome all of your comments and suggestions. 

Dear Roses Only, two years ago you helped me convey my message of love and put a smile on the face of a girl I loved. 2 years on you still bring that same beautiful smile to her face - who is now my wife. Thank you!
E. Kaymaz
June 2010

I received from a corporate sender. Second time I've received from the sender and Roses Only - wonderfully decadent!
S. Mills
June 2010

The roses are truly beautiful - Mother's Day - the last 3 are in a small vase still (at 31st May). I really should throw them out, but they are still beautiful. Thank you!
M. Williamson
June 2010

Thanks for making me look like the best boyfriend in the world. Early this morning I placed an order from my hotel room in Switzerland for 12 roses with candle and chocolate to my girlfriend in Sydney.
 
It was a total spur of the moment decision and she called me to thank me, saying she had tears of joy from the gesture.
 
Your website is really simple to operate and you have a terrific selection of great products.
 
Well done! You're doing a great service to many men out there that want to spoil their partners.
 
I'll send you flowers as a thank you, but I guess you have lots already. Keep up the great work.
B. Crawford
April 2010

A short note to say thanks to you for the fantastic service you provide. You are the only company I have dealt with over many years who deliver what I order when I order it. You have flawless flowers, beautifully presented and packaged and always delivered on time. Thank you for making my partner extremely happy and for making me look great! Keep it up. R. Richardson
March 2010

I would like to thank Roses Only for the professionalism of their staff and the speed and urgency at which they handled what could’ve been a disaster! You have made a beautiful, very special woman very happy. If I ever need flowers again you will be my first point of call.  B. Binskin 
February 2010

Just want to pass on that I always have no hassles when I order from your company. I can always count on that when I order flowers from you they will reach their destination and that they will be fresh and very presentable. I find this a big relief as it's always nerve racking because you hope the flowers will be of the high standard that you would expect if you were personally handing them to someone.
So "thank you" again for great service.
C. Oxley
February 2009

Just a short note to say that as a business owner who also has a retail website and used your service to send my wife 2x dozen roses for our 25th anniversary, a BIG thank you! I could not speak more highly of your service and quality and I will be recommending your company at every opportunity---WELL DONE and thanks for helping me score serious points with my wife!!
S. Reynolds
November 2008

I would like to take this opportunity to thank you for your outstanding service yesterday in the delivery of 60 roses to my mum for your 60th birthday.

From the time I commenced my search on your website to calling the customer service person who took my order and confirmed it immediately, I appreciate the fact that I could call and speak to a real person and did not get the "you need to order over the web" comments this is refreshing.
J. Marshman
November 2008

My gorgeous man sends me roses through Roses Only (lucky me!) they are always so beautiful and breathtaking. It gave me the idea to send roses to my amazing Nan, turning 94 during the week (she is hours away from where I am which makes it hard to let her know we are thinking of her). They will mean so very much to her! So again, thanks a bunch! Its BRILLIANT!
L. Blackie
October 2008

I received a call from the recipient of my order on Friday evening and she was absolutely thrilled to have received such a beautiful gift. She received a dozen pale pink roses and to use her words she said "they are the most beautiful flowers I have ever seen"! Congratulations on a job well done - this is the first time I've used Roses Only and you will certainly receive my repeat business.  

She also told me that she had recently spent twice as much money for a delivery of flowers only to be totally disappointed with the result but that she wouldn't hesitate to use your service in the future given the quality and value for money. Keep up the good work. 
D. Kells
Spetember 2008

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